Discover the FREE PLAYBOOK from World’s Best Marketers Claim Your Copy Now!

Responding to Online Reviews: The Good, the Bad and the Ugly

Customers rely on online reviews such as those found on Google and Yelp to discover new businesses, products and services. 93% of consumers say online reviews impact their purchasing decisions. 84% of customers trust online reviews as much as personal recommendations from people they know. Most people prefer not to make a purchase from a […]