It's All About Your Client's Trust
- 88% of consumers say review rankings impact their buying decisions.
- Nearly 84% of people trust online reviews just like personal recommendations.
- 88% of consumers say they are more likely to trust a local business with a good review ranking.
- After reading a trusted buyer review, 92% of B2B shoppers are more likely to buy from that business.
- 94% of customers say that a negative online review about a business convinced them not to do business with it.
- Even a single negative review or article that users find online puts a business at risk of losing as many as 22% of customers who are considering making a purchase.
All these figures make it clear that your clients should build trust to convert visitors into customers. And online reviews are a significant element in the decision-making processes of your clients’ customers. These are all good reasons your agency may want to resell online reputation management services.
Automatically Generate High-Ranking Reviews on an On-Going Basis
When you use Umbrella’s white label reputation management services, we provide you with an automated review generation solution that you can integrate with any CRM. It automatically generates requests for customers to review your client’s business, products or services through SMS or Email. Your client’s team can also manually send review requests whenever your client wants.
Take Customers to Top Review Websites with a Single Click
Umbrella’s white label review generation services automate a single-click generation of reviews on the top review sites while exercising control over the right balance of reviews across various sites that hold importance for your client. We have partnered with all publishers.
Privately Address Customers' Negative Feedback
You can privately and directly manage the negative feedback of your clients’ customers.
Manage and Engage with Your Clients' Teams
Evaluate the performance of your clients’ teams with detractor and promoter scoring through team scorecards. With real-time review streaming, you can monitor and manage your clients’ business reviews. Plus, you can maintain and track your clients’ conversation histories with their customers from start to finish. Or you can let Umbrella’s white label online reputation management services do it all for you.
Frequently Asked Questions
We offer different packages starting at $60/mo. for review generation for a local business. This includes review generation automation, all review sites, one-click review, unlimited team members and setup done for you!
Let’s say you start with a 3-star ranking. Assuming you have several clients every week, you should rank above 4 Stars within two months.
Current research suggests a 4.2-4.5 star ranking will give you the best chance to convert users into leads or sales. Even though this is trend-based data, it makes sense that users might be wary of businesses that have a perfect 5 star score. That said, some businesses are just taking very good care of their clients and respond back to negative reviews in a way that convinces the reviewers to change their reviews.
When doing manual review generation, you need to send a review link. For example, the business would need to send their Google My Business review link to their customers. You would need to send several if you want to be ranked on several sites like Facebook and Yelp. You would then need to follow up manually, and you could not view negative feedback from reviewers before it appears online. Finally, if you want to let your team prompt clients with review requests, you would have no way of tracking it.
Automated review generation solves all these issues and much more. It puts your reviews on auto-pilot, insuring a lower chance of bad reviews. With automated review generation, you do not need live team tracking all the time.
